Online family safety forms the foundation of the Margot platform.
Every family and every service provider operates within a verified, transparent environment that complies with Quebec laws.
Margot serves as a trusted space where safety isn’t optional—it’s a prerequisite for any collaboration.
Mandatory Verifications Before Any Visibility #
All service providers visible on Margot have completed a rigorous verification process.
This protocol ensures that every profile meets clear legal and ethical standards :
- Identity verification: Photo of an official Canadian ID document, validation of correspondence and authenticity of documents.
- Criminal record check: Complete background check conducted by a licensed partner.
- Legal status validation: Citizenship, permanent residency, or unrestricted work permit.
These verifications are completed before any profile goes live.
No profile is published without complete validation, ensuring 100% online family safety for users.
Learn about the requirements to offer services on Margot #
Secure Messaging for Confident Communication #
To protect exchanges, Margot integrates encrypted messaging.
Personal contact information (phone, address, email) is never publicly visible.
It can only be shared once the connection is established in a private space.
Every message is archived, protecting both parties in case of misunderstanding.
This structure eliminates fraud risks and promotes respectful, traceable exchanges.
Bill 25 Compliance and Canadian Hosting #
Online family safety also relies on legal compliance.
Margot rigorously applies Bill 25 on the protection of personal information in Quebec.
Main commitments:
- Minimal collection: Only data essential to service operation is requested.
- No sharing without consent: Your information is never transmitted to third parties without explicit authorization.
- Hosting in the European Union and Canada: Your data is stored on servers located in Ireland and Finland, under the protection of the General Data Protection Regulation (GDPR), recognized as equivalent to Canadian standards.
- Right to erasure: You can request complete deletion of your data at any time.
Review Margot’s privacy policy
Professional Framework for Service Providers #
Margot service providers aren’t simply online profiles.
They form a community of autonomous workers held to specific requirements :
- ID and work status verified before account activation.
- Zero tolerance for false declarations: Any non-compliant document results in profile suspension.
- “Verified” badge visible on public profile, guaranteeing file reliability.
This process creates a network of reliable, committed professionals, strengthening online family safety and the quality of in-home services.
Bidirectional Reviews and Human Moderation #
After each interaction, families and service providers can evaluate each other.
This bidirectional review system values transparency and accountability.
Inappropriate reviews (offensive language, defamatory content, or fake reviews) are moderated within 48 hours.
Only profiles that have actually interacted can leave a comment, preventing fake reviews.
This feedback loop helps maintain a respectful, self-regulated community.
How do reviews work on Margot? #
Reporting and Advanced Safety Measures #
In case of inappropriate behaviour, any family can report a profile directly in messaging or on the provider’s profile page.
Reports are handled as priority:
- 24 hours for situations involving safety or children;
- 48 hours for other cases.
Depending on severity, Margot may temporarily or permanently suspend the profile concerned and, if necessary, forward the file to appropriate authorities (DYP, police).
This responsiveness strengthens trust between users and preserves the platform’s integrity.
Report a problem on Margot #
Why Online Family Safety Is Essential #
Online family safety goes beyond simple identity verification.
It relies on a human ecosystem where every user—family or service provider—acts responsibly.
It relies on a human ecosystem where every user—family or service provider—acts responsibly.
You always know who you’re dealing with, you control your exchanges, and you benefit from a secure technological framework.
Post your first request with complete peace of mind.
➡️ Post a request on Margot
Every profile you see has been verified, every exchange is protected, and all data remains confidential.
Margot combines technology, transparency, and humanity to make trust measurable.
