At Margot, safety, respect, and trust are at the heart of every interaction between families and service providers. To protect our community and maintain a warm, professional, and secure environment, we apply a clear policy regarding prohibited words and unauthorized content.
This policy applies to all users, in all sections of the platform: profiles, messaging, postings, reviews, documents, exchanges with families, and communications with the Margot team.
Why does Margot enforce a strict policy? #
Because Margot is a community where we care for children, families, and the people who support them.
A misplaced word, an inappropriate term, or a reference to sensitive content can break trust, create discomfort, or compromise family safety.
Our responsibility is to create a space where:
- Families feel protected
- Service providers feel respected
- Exchanges remain professional
- Margot’s values (excellence, respect, collaboration) are lived every day
Categories of Strictly Prohibited Words and Content #
Margot prohibits the use of words, expressions, or content belonging to the following categories.
This list is enforced by our team, automated systems, and our moderation protocols.
-
Private Education / Academic Assistance – all derivatives #
Margot is subject to a non-competition clause in this sector until August 1, 2027.
Therefore, any direct or indirect reference to:
- tutoring
- private lessons
- homework help
- academic support
- exam preparation
…is strictly prohibited.
This measure does not affect services such as in-home child care, family support, language stimulation, daycare replacement, or other authorized services.
-
Vulgarity and profanity #
All Québec swear words, vulgar anglicisms, and their orthographic variations are prohibited to preserve a respectful and safe environment.
-
Insults / derogatory language #
Margot bans any form of intimidation, derogatory remark, or term intended to humiliate, attack, or demean any user, person, or group.
-
Violence, aggression, or crime #
Any term associated with violence, criminal acts, or dangerous behaviour is prohibited.
Psychological safety is essential in a family-centred community.
-
Explicit sexual content #
Any mention of sexual acts, genital organs, or sexually explicit content is forbidden.
Margot is a family-oriented and professional platform.
-
Drugs and illicit substances #
References to drugs, stimulants, distribution, or illegal consumption are not tolerated.
-
Racism and discriminatory language #
Margot enforces a zero-tolerance policy for any form of discrimination based on:
- Race
- Origin
- Orientation
- Gender
- Disability
- Religion
This principle is part of our mission and our vision.
-
Illegal activities (undeclared work, fraud, etc.) #
Margot strictly forbids:
- Promoting undeclared work
- Fraud
- Activities without receipts
- Any reference encouraging avoidance of the law
We work with professional self-employed service providers who comply with Québec and Canadian fiscal and legal requirements.
What happens if a user uses a prohibited word? #
Margot applies a gradual but firm approach:
- Immediate removal of non-compliant content
- Written warning sent to the user
- Temporary account suspension in case of repeated behaviour
- Account closure if the behaviour persists
The goal is not to punish, but to protect the entire community.
How do I know if a term is allowed? #
If you are unsure, apply this simple rule:
A word that can harm, intimidate, sexualize, demean, endanger, or encourage breaking the law has no place on Margot.
If in doubt, you can always contact our team through support.
Margot, a professional and safe space #
This policy is part of our commitment to: #
- Family safety
- Professionalism among service providers
- Professionalism among service providers
- A culture of respect
- An environment free from judgement, violence, or ambiguity
Every member who joins Margot deserves to feel welcomed, valued, and protected.
